1. Saturday Deliveries: Are subject to an additional $10.00 FedEx surcharge, it is subject to availability of FedEx Saturday Delivery service in recipient’s area. No Saturday Deliveries in Arizona or California due to Their Departments of Agriculture: The respective Agriculture Departments do not have Horticultural inspectors on duty on Saturday. All Agricultural & Horticultural products in these states must be inspected before delivery.
2. Non-Holiday schedule. Deliveries are not available on certain holidays.

Same Day & Weekend Deliveries:
Click Here for Florist Same Day Delivered Items

Package Delivery:
All shipments are sent with “Signature Release Waiver”. If no one is available to receive the package at the time FedEx delivers, the package will be left in the most suitable location as determined by the FedEx driver. FBN will not be liable for claims resulting from this situation.
If recipient refuses to accept delivery, FedEx will destroy the package and FBN will bill you the full amount. We are not responsible for package acceptance this is the senders problem to resolve with the recipient.

Order Processing:
Orders must be received by 1:00pm EST one-day prior to the delivery date. Orders received after 1:00pm CST will be processed for shipping the next day. You will receive your order conformation immediately after your order is placed to the e-mail address you provided.

For your protection, we ask that you enter an extra 3-4 digit number called the CCID. The CCID is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, Discover, or American Express Card.

Visa, MasterCard, and Discover: On the back of the card in the top-right corner of the signature box. Enter the three-digit number following the credit card number. (See below.)

American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number. (See below.)

Holiday Changes and Cancellations:
Be advised that any order modifications or calculations must be made by 1:00pm EST one-day prior to the delivery date. Be clear on your required delivery date. Orders may be modified or canceled per the above guidelines except the following change:

Holiday Periods:
Changes and cancellations must be made by 1:00pm EST two days prior to delivery date.

Farm Direct Deliveries are made by:


Our 100% Satisfaction Guarantee is limited to the quality of the flowers and the timeliness of shipping. We will replace any defective product that arrives timely. Federal Express is responsible for damage and delays and must be reported on arrival of the package, and no later than 24 hours. Report delivery delays to Federal Express and e-mail us at milton@flobiznow.com or you can phone 800 579-4111 for customer service. We cannot be responsible for bad addresses, misspelled names or other errors made in placing your order. All complaints and claims must be made within 24 to 48 hours of receipt of the order.

Shipping Surcharges:
The following surcharges may be added to shipping cost:
1. Saturday Delivery: A $10 surcharge applies for Saturday delivery, when available.
2. Saturday Delivery: Not available in Arizona or California due to the Department of Agriculture Regulations.
3. Address Correction: A $10 surcharge will apply if FedEx corrects a delivery address. There is no charge if an address correction is provided to to us within the limits specified in the “Cancellation and Changes” section of this document.
Our 100% Satisfaction Guarantee:
Is limited to the replacement of the damaged product only. All claims must be made within 48 Hours of receipt of the product. For Rose care information "Click Here" To obtain a claim number e-mail us at order@flobynet.com or
800 579-4111 or customer service. We cannot be responsible for bad addresses, misspelled names or other errors made in placing your order.
Please Bookmark our URL http://www.FlowersByNet.com/direct for Quick Access